Your information security is our priority
This privacy policy clearly explains how your personal information is collected at 54bd6, what it is used for, and how it is kept secure.
Introduction & Scope
This privacy policy ("Policy") applies to the 54bd6 platform and all of its related services. When you visit the 54bd6 website, create an account, or use any of our services, you agree to the terms of this Policy.
We believe that user privacy is a fundamental right. That is why 54bd6 always takes the greatest care in protecting your information. The goal of this Policy is to clearly inform you about what data we collect, why we collect it, and how it is managed.
This Policy may be updated from time to time. Any changes will be published on this page in a revised version, and you will be notified where necessary.
If you have any questions after reading this Policy, please contact our support team: [email protected]
What information we collect
We collect certain information to improve your experience on the 54bd6 platform and to operate our services properly. Details are provided below.
A. Identity & Contact Information
During account registration, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Email address
- Mobile phone number
- Username and password chosen by the user
B. Financial Information
To process deposits and withdrawals, we collect:
- Payment method details (e.g., bKash, Nagad, Rocket, Upay number or bank account details)
- Transaction history and amounts
- Documents required for identity verification
C. Technical Information
The following information may be collected automatically while you use the website:
- IP address and device identifier
- Browser type and version
- Cookies and session data
- Navigation patterns and click data on the site
- Login time and date
D. Gaming Activity Information
To ensure responsible gaming and maintain service quality, we retain your gaming history, bet amounts, and session duration.
Purpose of using information
54bd6 uses your information only for specific and legitimate purposes. Each purpose is described in detail below:
A. Account Management & Service Delivery
Your information is used to create and manage your account, ensure login security, process financial transactions, and pay out winnings.
B. Identity Verification & Fraud Prevention
We carry out identity verification to confirm the legitimacy of all users and to keep the platform free from misconduct. This is also essential for protecting other users.
C. Customer Support
If you contact our support team, we may use your account information and communication history to provide the right solution to your issue.
D. Responsible Gaming
By analysing gaming activity data, we are able to identify risky behaviour and provide assistance when needed. This is done in the interest of your wellbeing.
E. Platform Improvement
We analyse aggregated and anonymised statistics to improve service quality, add new features, and enrich the user experience.
F. Legal Compliance
Certain information may be retained to comply with applicable laws and regulations, respond to requests from regulatory authorities, and resolve disputes.
Data Security Measures
54bd6 uses industry-standard security technology to protect your personal information. The key components of our security measures are described below.
A. SSL Encryption
Our entire platform is protected by SSL (Secure Socket Layer) encryption technology. This means all information transmitted between your browser and our servers is exchanged in encrypted form, making it impossible for third parties to read.
B. Secure Payment Processing
All financial transactions via bKash, Nagad, Rocket, Upay, and bank transfers are processed through a secure payment gateway. Sensitive payment-related information is never stored directly on our servers.
C. Access Controls
Access to your information is limited to authorised staff only. Each staff member's access is determined according to their role and requirements.
D. Regular Security Audits
Our systems undergo regular security audits to identify and address potential vulnerabilities. This process keeps our platform equipped with up-to-date security at all times.
Important: You also have a responsibility to protect your account. Never share your password with anyone, and always log out when your account is not in use.
Sharing information with third parties
54bd6 does not sell your personal information or share it with third parties without authorisation. However, information may be shared in certain circumstances:
A. Service Providers
Trusted third-party technology providers, payment processors, and analytics tools may be used to operate our services. These partners are only permitted to access the information necessary to perform specific tasks, and they are contractually bound to meet our privacy standards.
B. Game Providers
Our game providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may collect limited technical information to operate their own gaming environments. These organisations have their own privacy policies.
C. Legal Obligations
We may be required to provide relevant information in response to a court order, a lawful request from law enforcement, or any other legal requirement.
D. With Your Consent
Outside the cases listed above, we will obtain your explicit consent before sharing your information for any other purpose.
Cookies & Tracking Technology
Cookies and similar tracking technologies are used on the 54bd6 website. Cookies are small text files stored on your device that help improve your browsing experience.
A. Essential Cookies
These cookies are necessary for the core functionality of the website. They are used to maintain login sessions, verify security, and save your preferences. These cookies cannot be disabled.
B. Functional Cookies
These cookies are used to remember your language preference, account settings, and other personalised settings.
C. Analytics Cookies
Analytics cookies are used to understand which parts of the website are used most and to improve service quality. The data collected is analysed in anonymous and aggregated form.
D. Cookie Controls
Through your browser settings, you can delete unnecessary cookies or stop accepting new ones at any time. Please note, however, that disabling certain cookies may prevent some website features from working properly.
Your Rights & Choices
As a 54bd6 user, you have the following rights regarding your personal information:
A. Right of Access
You have the right to know what information we hold about you and to receive a copy of that information. Contact our support team to make this request.
B. Right of Rectification
If any information in your account is incorrect or incomplete, you can request that it be corrected. Some information can be updated directly from your account settings.
C. Right of Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations or ongoing disputes.
D. Right to Data Portability
You may request to receive your personal information in a structured, commonly used format.
E. Right to Object to Processing
In certain circumstances, you may object to the processing of your information. In such cases, we will consider your request and take the necessary steps.
To exercise any of the above rights, email us at [email protected] or contact us via our 24/7 live chat. We will process your request as quickly as possible.
Data Retention Period
54bd6 retains your personal information only for as long as it is needed. The retention period depends on the type and purpose of the information.
A. Account Information
Basic account information is retained while your account is active and for a specified period after the account is closed. This is necessary to comply with legal obligations.
B. Financial Transaction Records
Records of all financial transactions are retained for the period required by law. This information is also kept for dispute resolution and account auditing purposes.
C. Gaming History
Gaming history is retained for responsible gaming management and to handle potential disputes.
D. Deletion Process
When information no longer needs to be retained, it is securely deleted or anonymised in a way that means you can no longer be identified.
Protection of Minors
54bd6 is for users aged 21 and over only. We do not knowingly collect personal information from anyone under the age of 21.
Age is verified during the registration process and users are asked to be honest about their actual age. If we become aware that a minor has created an account, that account will be closed immediately and any collected information will be deleted.
If a parent or authorised representative acting on behalf of a child believes that a minor has registered on our platform, please contact us immediately at [email protected].
Policy Changes & Updates
54bd6 may review and revise this privacy policy from time to time. This Policy may be updated due to changes in the scope of our services, legal changes, or technological developments.
Whenever significant changes are made, we will:
- publish the new version on this page;
- indicate the date of the change;
- send a notification to your registered email where necessary.
Continued use of the platform after changes have been made will be taken as your acceptance of the new policy. We therefore recommend visiting this page regularly.
Have a question about privacy?
Our support team is available 24/7 in both Bengali and English. Contact us via live chat or email.